Refunds/Exchanges

Refund or exchange of UNWORN product gladly accepted within 14 days of online purchase accompanied with original sales receipt. Please contact us before the end of 14 days at 1-866-956-2272. Warranty against manufacturer defects within 6 months of original purchase with original sales receipt.


** ALL SALE ITEMS GREATER THAN 20% OFF CAN BE EXCHANGED OR ISSUED A STORE CREDIT ONLY **

The customer is responsible for all Return/Exchange shipping charges.

REGULAR PRICE ITEMS : Refund or Exchange of UNWORN product gladly accepted within 14 days of online purchase accompanied with original sales receipt.


Return Shipping Policy:


Returned merchandise may be shipped back to Traxx Footwear at the customers expense. Returns/ exchanges must be unworn and in its original box; the original shoebox must be undamaged to qualify for a return (we realize that damage to the box may occur in shipping but please make an effort to protect the box and do not apply tape directly to it).



Please contact us before the end of 14 days at Tel: 306.956.2272 (Saskatoon & area) or Toll Free: 1.866.956.2272 (Canada Wide). 

Warranty against manufacturer defects within 6 months from original date of purchase must be accompanied by the original sales receipt.


The customer is responsible for all return shipping charges. Credit card returns may take up to 4-6 business days to appear on billing statement. Please contact your credit card issuer if you require refund information.


All prices quoted in CAD. For further information on shipping practices please consult Canada Post shipping guide at