Shipping Address:


Traxx Footwear

Grosvenor Park Shopping Center 

2105 8th St E. #23

Saskatoon, SK S7H 0T8


1-866-956-2272
info@traxxfootwear.com




Canada: Free Shipping on All Orders Of $150+ Before Taxes


Standard (Canada Post expedited ground service): $14.95 on all orders $149.99 or less


Purolator: $44.95



Pick-up In Store: FREE!



United States: 


Standard(Canada Post/ USPS): $29.95 



* Shipping options for all other countries will be displayed at checkout.




Refunds/Exchanges:


REGULAR PRICE ITEMS: Refund or Exchange of UNWORN product gladly accepted within 14 days of purchase with original sales receipt.



** SALE ITEMS GREATER THAN 20% OFF Regular Price CAN BE EXCHANGED OR ISSUED A STORE CREDIT ONLY **



Please contact us before the end of 14 day return window at 1-866-956-2272 for return/ exchange/ or store credit. 


Warranty against manufacturer defects within 6 months of original purchase with original sales receipt.





Online Return Policy:


Returns/ exchanges must be unworn, in resale condition and in its original shoe box.  The original shoebox must be undamaged to qualify for a return (we realize that damage to the box may occur in shipping but please make an effort to protect the box and do not apply a label or tape directly to it). 


There will be a $5 re-boxing fee applied to returns that do not wrap the box in an effort to keep it in re-sellable condition.


For return, contact us before the end of 14 days via email at info@traxxfootwear.com or Tel: 306.956.2272 or Toll Free: 1.866.956.2272 (Canada Wide) and explain reason for return.  


PLEASE NOTE: Returned item(s) must be shipped back within 14 days of pick-up or delivery. 


Merchandise may be shipped for return/ exchange/ or store credit to Traxx Footwear at the customer's expense.


Once your return is received, we will process it promptly and contact you via e-mail.


Credit card returns may take up to 4-6 business days to appear on billing statement.  Please contact your credit card issuer if you require additional refund information.



All prices quoted in CAD. 

For further information on shipping practices please consult Canada Post shipping guide at https://www.canadapost.ca/web/en/pages/parcelscon/default.page




United States Return Procedure:


If you wish to return your item(s) please follow this international return protocol to avoid incurring duties. Any duties incurred as a result of not following this protocol will be charged to the customer.


Please ship using USPS (United States Postal Service). Note: Fedex and UPS will charge duties.


Canadian goods returned for refund or exchange after a commercial sale are exempt from duties and taxes. To effectively identify and facilitate the processing of such items it is important that the shipper identify the items as "Repair/Warranty" on the CN22/CN23, alongside the merchandise description. Please assign a customs value of $5/item.


Please ask the service agent at USPS to help you fill out the customs return form if you have any doubts on how to properly label the return.